Dear Customer,

We wish to Thank you for Patronising "Eagleton-The Golf Resort"

We value your input / feedback regarding your visit / stay at Eagleton, because your comments or Suggestions will enable us to identify the area's which require improvement.

We request you to kindly spare a few precious minutes to fill the feedback form.

While Your Booking Was Made

 
Was your reservation / booking handled promptly & courteously?     
   

Was your booking made as per your requirement ?

    
  
   

Were you acknowledged and greeted Immediately upon reaching the Check-in counter?

    
  

Was you check-in handled promptly, efficiently and courteously?

    
  

Was your accommodation requirements met?

    
  

Did you find our bell desk service prompt and efficient?

    
  

Did our telephone operator respond in a friendly and efficient manner?

    
  

 

All things taken into consideration, how Would you describe your check-in Experience as compared to similar Resorts You have visited / stayed in?

Is there Anything that you would like to see changed?

 
   

Was your room well maintained and clean?

    
  

Was there entire resort well maintained and clean ?

    
  

How would you describe your experience as compared to similar Resorts, which you have stayed in?

 

Was everything in your room in good condition and working order ?

    
  
Was the lighting in your room adequate ?     
  
Were your requests handled promptly and efficiently ?     
  
Were the amenities provided in your room sufficient ?     
  
If not, what would you like to see added / changed  

   
Did you patronise any of our Food & Beverage service outlets  

Fairway - Multicusine restaurant

    
  
Feathery - 24 Hrs. coffee shop     
  
Kingfisher 19 th hole - Bar     
  
Signature - Terrace Grill     
  
Banquet service     
  
Was the menu adequate ?     
  
Was your order handled promptly and efficiently ?     
  
What would you like to see changed to make your dining experience as compared to other similar Restaurants and Bars which you have patronized ?
 

If you have participated in a meeting or convention with us, how would you rate our banquet service and facilities? What would you like to see changed to make future events better?

 
   
During your encounter without staff, did you find them to be ...  

Courteous and helpful?

    
  
Knowledgeable about the Resort services and facilities?
    
  
Efficient and prompt?     
  
Pleasant and warm?     
  

We have an "best employee" award every month instituted to recognize and reward the employee whose achievement was outstanding. Was there any particular employee who has demonstrated this quality during your visit / stay with us. If so, please help us by indicating his / her name and department in the space below.

Name
 
Department
 

Please share with us any additional comments, positive or negative, you may have regarding our Resort and our services

 
Are there any areas that you would like us to improve upon before your next visit?
 
   

Please let us know about yourself, your company and the program you had with us :

Name

 
Company's Name
 
Company Address
 
Telephone Number
 
Mobile Number
 
Email Address
 

Type of program you have attended/conducted with us:

   

Get Together Residential conference

Residential Get Together Non-Residential conference

Day out / Picnic Golf tournament or training

Others (please specify)

   

How often do you frequent our resort?

 
 

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